My coupon code isn't working for my order - what do I do?
If you are using a coupon code that is not expired you can follow these 3 simple steps. 1. Add your product to the shopping cart. 2. Next enter the coupon code in "Apply Coupon" box. 3. Then press the "GO" button. Viola! Your discount will be applied.
My Dentist hadn't seen a
Platypus Ortho Flosser before, and wants to know how she can get some
for her office. Any suggestions?Absolutely!
Professionals - Dentists, Hygienists, Orthodontists, and Staff - can
purchase the Platypus through us of course but also through their local dental supply distributor.
We always offer Professionals FREE Platypads with instructions on how to use the Platypus flosser and coupon codes for frees shipping for them to hand out to their patients. To order these free info Platypads, offices simply call us at: 888.543.6313 or email us at info@platypusco.com ! Thanks for getting the word out for us! Once my order is placed, how long will it take to get to me?
We ship all orders within 1 business day. Depending on where you live - you should receive your order within 3-5 business days. If you need something sent over night or priority, please contact us. We are happy to accommodate your needs.
What is your return policy?
We believe so strongly in our product that we offer 100% customer satisfaction! Please call us anytime with any questions or concerns, we're sure we can help. Additionally, customers may return any unopened packages of Platypus for a full refund within 30 days of purchase.
What methods of payment do you accept?
We accept all major credit cards: Visa, MasterCard, Discover and American Express.
I placed an order online and now I want to change it. How do I do that?
If you would like to change an order you have made online, call or email us and we can help you to correct it. Our phone number is 888.543.6313, and our email is info@platypusco.com.
I'd like to purchase The Platypus locally. Is it available in stores?
Yes! Check out our "Now in Stores" link at the top of this page. We add pharmacies, grocery stores, drug stores and other locations for the Platypus all the time - check back often to see if there is a location near you! If your local pharmacy or grocery store does not yet carry it, we are happy to contact them and assist in getting The Platypus available to you.
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